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MEMPHIS, Tenn. — A group of tenants at a federally subsidized property has called on public officials to step in after they say Millennia Companies management blocked their organizing efforts and broke federal law. Becky, who doesn’t want to share her last name, and Joyce Warren were two of the tenants taking part in the […]

MEMPHIS, Tenn. — WREG Investigators have uncovered a scathing report from state inspectors that underscores safety and health issues residents of Serenity Towers have long sounded the alarm about. No hot water, a bed bug infestation, and seniors suffering in the sweltering heat. That’s a short list of what residents like Robert Nichols have dealt […]

MEMPHIS, Tenn. — WREG sorted out the rights and responsibilities tenants and landlords have when it comes to a decent place to live. It’s become all too familiar — high-rise apartments that have fallen into disrepair, leaving tenants frustrated and demanding help. WREG has been reporting about the problems at Serenity Towers and Memphis Towers, […]

MEMPHIS, Tenn.– Things are finally looking up for Serenity Towers after months of complaints and code inspection violations. An attorney told the court that problems with no air conditioning, no hot water, and growing mold at the senior highrise are all fixed. But one lingering issue that is being treated is bed bugs. “A subsequent […]

MEMPHIS, Tenn. — In what has sometimes felt like an ongoing drama concerning mold, bed bugs and the lack of air conditioning at Serenity Towers, some residents recently told WREG there are finally signs of progress. Once again, attorneys for Serenity Towers and the District Attorney’s Office were back in Environmental Court to update the […]

MEMPHIS, Tenn. — A fire was reported at Serenity Towers early Friday, officials say. Memphis Fire Department responded around 5 a.m. at the high-rise senior apartments on Highland. Authorities have not confirmed if anyone was injured. Serenity Towers appeared in Environmental Court Thursday after residents have been dealing with dangerous living conditions over the last […]

MEMPHIS, Tenn. — Thursday, those with Serenity Towers went back before an environmental judge. Some of the biggest issues include bed bugs, possible mold, AC units not being operational despite triple digit temperatures outside, and broken elevators. Frank Houston has called the taxpayer funded high-rise home for the past three years. “It’s bad if you’re […]

MEMPHIS, Tenn. — It only took a judge a matter of minutes to tell those representing Serenity Towers that getting things up to code remains a top priority. Thursday, a lawyer representing the subsidized apartments for seniors told the court about the ongoing problems that have plagued the complex for quite some time. He said […]

MEMPHIS, Tenn. — Serenity Towers lawyer told Judge Patrick Dandridge on Tuesday that all but three air conditioning units had been fixed. He also said those were expected to be repaired Tuesday. Attorney Ben Sissman said if any units break in the future, they have extra parts to quickly repair them. He also said they […]

MEMPHIS, Tenn.– A judge said the tax-payer-funded Serenity Towers is moving in the right direction as they work to improve living conditions. In Environmental Court Wednesday, attorney Ben Sissman said his client has crews working around the clock to fix the broken A/C units at Serenity Towers. “We’re making substantial progress,” Sissman said. As of […]

MEMPHIS, Tenn. — People living at a Memphis high-rise are demanding answers after the elevators stopped working. For some tenants at Hope Heights Towers, a view of downtown from their window is the closest they’re getting to being outside. Since last week, the elevators have not been working. The majority of the tenants living at Hope […]