MEMPHIS, Tenn. — A Frayser mother said she lost everything she owns after her apartment flooded.
Cellphone video shows Renea Tuggle’s apartment flooded with water.
“In my living room, kitchen, bedroom, my daughter’s room, the bathroom, everywhere. Just coming down everywhere,” Tuggle said.
Tuggle said someone kicked in the door to the unit above her apartment and ransacked the place.
“The fire department came, they look, they say somebody bust the hot water tank upstairs in an abandoned apartment, and that’s why the water was coming through my house,” Tuggle said.
The water poured for hours at Ridgecrest Apartments.
Tuggle claimed to have called her apartment complex several times, but no one ever showed up.
“Emergency hours, after hours — I feel like somebody should’ve came. For me to have to call the fire department and have as much damage as I have now, it’s crazy,” Tuggle said.
The fire department said it was not safe for Tuggle and her 6-year-old daughter to stay in the apartment on Tuesday night because they thought the roof would cave in.
“In a bad tough spot to where I don’t even know how to fix this,” Tuggle said.
The Frayser mom said her family’s lives were turned upside down.
“I had to like wash out stuff on my hand and dry out shoes just to get her to school this morning because I didn’t want her missing any days,” Tuggle said. “Basically everything in my house is destroyed, the ceiling is kind of falling through, as of this point I don’t have anywhere to go.”
WREG reached out to code enforcement, and someone came to the building to check things out.
Ridgecrest Apartments kicked WREG crews off of the property and never returned our calls.
Tuggle doesn’t have renter’s insurance, but said the apartment complex should be responsible for replacing her belongings.
Management offered to move Tuggle into another unit temporarily.
