Wireless phones were temporary unable to connect with the 911 system in Shelby, Fayette and Hardeman counties.
Most calls should be getting through by now, although some may experience a three-second delay, said Raymond Chiozza, the director of the Shelby County Emergency Communications District.
If you still can not get through on a mobile phone, use a landline to call 911. Or, those in Shelby County can call (901) 543-6333, and those in Fayette County should call (901) 465-3456. Wireless callers with emergencies in Hardeman County can call (731) 658-3971.
The issue stemmed from a major outage in the state network that is affecting several West Tennessee counties, said Carolann Mason, the director of Fayette Co E9-1-1.
The outage should be fixed soon, Mason said.
Stay with WREG for updates.