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GERMANTOWN , Tenn. — “I think it’s a shame for all the money we pay in taxes and our taxes increase because of the school system that they can’t get the trash regulated and picked up on time,” said Victoria Bromley who lived in Germantown.

Bromley said she complained to the city when her trash pick up was several days late.

“We called the city before 5:00 that day, and they said we’ll send somebody right out. Nobody came out for the past week. We had bags of trash piled up in our garage because we had two weeks worth of trash. You can’t take it to a dumpster because that’s illegal and we didn’t know what to do,” she said.

“Does seem like a lot. I mean Germantown has 35,000 people, that’s quite a lot of missed pickups,”said resident Richard Prendergast.

WREG spoke with the city administrator, Patrick Lawton over the phone on his way to a meeting outside the city limits about trash pickup.

He said, he gave Inland 60 days to clean up the problems.

“We’ll cross that bridge when we get to it. We want to see what they come back with in terms of an improvement plan and how they intend to address the services. We just want to hear from them that they’ll perform the terms of the contract,” he said.

Inland told the city rerouting drivers caused some problems.

However, homeowners just wanted better service

“They need to be either given a chance to follow the contract or they need to be taken to court. The contract needs to be broken and we need to find someone who will do the job correctly,” said Bromley.