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HELENA-WEST HELENA, Ark. – Helena-West Helena officials have issued a boil water order for Helena.

Mayor Kevin Smith says they are issuing the order due to “extreme loss” of water pressure following this week’s winter storms. The mayor posted updates on the water pressure issues in Helena Saturday morning.

Smith says the boil water order will not be lifted until the Arkansas Department of Health, which Smith says could take several days as the lab tests the water.

The order affects Helena residents only. Officials say no contamination has been found at this time.

Smith says the city will be posting updates on its website. Officials are asking Helena residents to conserve water as much as possible.

The U.S. Centers for Disease Control and Prevention released the following tips for customers under a boil water advisory:

  • Use bottled or boiled water for drinking, and to prepare and cook food.
  • Boil tap water even if it is filtered.
  • Do not use water from any appliance connected to your water line, such as ice and water from a refrigerator.
  • Breastfeeding is the best infant feeding option. If you formula feed your child, provide ready-to-use formula, if available.

Handwashing

  • In many situations, you can use tap water and soap to wash hands. Follow the guidance from your local public health officials.
  • Be sure to scrub your hands with soap and water for at least 20 seconds, and rinse them well under running water.
  • If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.

Bathing and showering

  • Be careful not to swallow any water when bathing or showering.
  • Use caution when bathing babies and young children. Consider giving them a sponge bath to reduce the chance of them swallowing water.

Brushing teeth

  • Brush teeth with boiled or bottled water. Do not use untreated tap water.

Washing dishes

  • If possible, use disposable plates, cups, and utensils during a boil water advisory.
  • Household dishwashers generally are safe to use if the water reaches a final rinse temperature of at least 150 degrees Fahrenheit (65.55°Celsius), or if the dishwater has a sanitizing cycle.
  • Sterilize all baby bottles.
    • To wash dishes by hand:
      • Wash and rinse the dishes as you normally would using hot water.
      • In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water.
      • Soak the rinsed dishes in the water for at least one minute.
      • Let the dishes air dry completely before using again.

Laundry

  • It is safe to wash clothes as usual.

Cleaning

Caring for pets

  • Pets can get sick by some of the same germs as people or spread germs to people. Provide bottled or boiled water after it has been cooled for pets to use.
  • If bottled water is not available, bring water to a full rolling boil for 1 minute (at elevations above 6,500 feet, boil for 3 minutes), then allow it to cool before use.
  • Boil tap water even if it is filtered.
  • Do not use water from any appliance connected to your water line, such as ice and water from a refrigerator.

Caring for your garden and houseplants

  • You can use tap water for household plants and gardens.

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