MEMPHIS, Tenn. — WREG gets viewer calls daily about landlords and potential code violations, blighted properties and potholes.
Memphis residents can call Code Enforcement by dialing 3-1-1 to file a service request.
However, what some consumers may not know is that there are other options for getting results.
Several months ago, the city launched its Memphis 311 app.
There’s also a desktop version, or webpage residents can use to file a complaint.
The mobile version allows users to upload pictures and send information directly from their smartphones.
On either platform, a resident can report a problem and check the status of their request.
The site also allows users to search for reports by area.
A Public Works spokesperson told WREG 6,000 complaints have been filed through the new system since its launch in late 2015.
Check out the website here or visit the app’s page.