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MEMPHIS, Tenn. — Problems arise once again at the Shelby County Clerk’s office after a system outage puts services on hold. According to Shelby County clerk Wanda Halbert, a system-wide outage put things at a standstill Friday morning. It was a long morning for people waiting in line at the Shelby County Clerk’s office at Poplar Plaza.  One woman says she […]

MEMPHIS, Tenn.– A Shelby County Commission committee signed off on a resolution Wednesday intending to make improvements and alleviate issues at the Shelby County Clerk’s office.  The resolution includes hiring needed personnel, conducting a job study to determine the requisite staff needed for efficient operation, bringing facilities up to code, and automating the clerk’s office […]

MEMPHIS, Tenn. — Shelby County Clerk Offices re-open after closing for a second week so workers can catch up. People trying to get business licenses, IDs, and important documents found the doors locked. Clerk Wanda Halbert says county leaders are to blame for the backlog and says her office is once again processing license plate […]

MEMPHIS, Tenn.– A state representative is looking to get legislation passed making it easier to recall elected officials in light of ongoing issues at the Shelby County Clerk’s office. With the Shelby County clerk’s office closed for the second time in two months, emotions are spilling over for many across the community.  Seville Hollis is one of […]

MEMPHIS, Tenn. — The Shelby County Clerk’s office has officially closed its doors to the public for the week as the agency tries to get caught up with a backlog of license plates and tags. These days at Shelby County Clerk’s Office, it’s a race against the clock as clerk Wanda Halbert and her team […]

MEMPHIS, Tenn. — People trying to renew their driver’s license or get a Tennessee ID found themselves waiting in a long line at the Shelby County Clerk’s Office downtown after two computers crashed. The clerk’s office couldn’t tell how bad the delay was, but a customer told a WREG reporter she had been waiting for […]

MEMPHIS, Tenn.– Many people stood in the blazing mid-morning sun at the Mullins Station County Clerk’s office Tuesday morning, itching to get their hands on a Shelby County license plate and registration. A day after Shelby County Clerk Wanda Halbert responded to questions and criticisms surrounding her Jamaican vacation while staffers worked to clear a […]

MEMPHIS, Tenn.– Shelby County Clerk Wanda Halbert dodged another bullet Monday night as county commissioners voted against a resolution that would have called for a special counsel to investigate her office and pursue an ouster if warranted. “It’s just really disappointing. We’ve got too many poor people in this community that are trying to do […]

MEMPHIS, Tenn. — Shelby County Clerk Wanda Halbert addressed what she called “rumors and allegations” Monday after facing criticism from local and state officials over her recent vacation. Last week, Halbert took a trip to Jamaica while her office was closed to the public to catch up on a backlog of work mailing license plates […]

MEMPHIS, Tenn. — The state of Tennessee does not have the authority to take over operations for the Shelby County Clerk’s Office, but local authorities may pursue an ouster of the clerk, the state’s comptroller said Friday. County Clerk Wanda Halbert has faced complaints over long lines and delays for license plates and other services […]

MEMPHIS, Tenn.– There’s still no sign of Shelby County Clerk Wanda Halbert. The embattled clerk has been under fire for what many call an untimely vacation after a backlog at her office caused a week-long shutdown. At the main Shelby County Clerk’s Office, some visitors had no idea the entire place was closed. They showed […]