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MEMPHIS, Tenn.– Shelby County Clerk Wanda Halbert dodged another bullet Monday night as county commissioners voted against a resolution that would have called for a special counsel to investigate her office and pursue an ouster if warranted. “It’s just really disappointing. We’ve got too many poor people in this community that are trying to do […]

MEMPHIS, Tenn. — Just four days after being re-elected, Shelby County Clerk Wanda Halbert faces a no-confidence vote by county commissioners. The resolution is calling for the state to step in and distribute new license plates temporarily to assist the Shelby County Clerk’s Office. The Shelby County Commission says they received hundreds of complaints about […]

MEMPHIS, Tenn.– Shelby County Commission is pumping the brake when it comes to a position of “no confidence” in the county clerk’s office but new action is still being taken. While commissioners decided against the no-confidence vote in the clerk’s office, they did agree the state could help make improvements. Long lines followed by delayed […]

MEMPHIS, Tenn.– Shelby County Commissioners unanimously voted Tuesday to hold Shelby County Clerk Wanda Halbert to a set of specific goals including bringing all facilities to code, automating the clerk’s office, opening the Riverdale location by the end of this month, and hiring more employees. However, the subject of hiring turned the session into a […]

MEMPHIS, Tenn. — The state of Tennessee does not have the authority to take over operations for the Shelby County Clerk’s Office, but local authorities may pursue an ouster of the clerk, the state’s comptroller said Friday. County Clerk Wanda Halbert has faced complaints over long lines and delays for license plates and other services […]

MEMPHIS, Tenn. — People trying to renew their driver’s license or get a Tennessee ID found themselves waiting in a long line at the Shelby County Clerk’s Office downtown after two computers crashed. The clerk’s office couldn’t tell how bad the delay was, but a customer told a WREG reporter she had been waiting for […]

MEMPHIS, Tenn. — The Whitehaven location of the Shelby County Clerk’s Office is closed due to a lack of air conditioning. Shelby County Clerk Wanda Halbert said the Whitehaven office has been without air conditioning since last Friday. “Due to aged facilities without customer service requirements and extreme heat, we are preparing to serve customers […]

MEMPHIS, Tenn.– A Shelby County Commission committee signed off on a resolution Wednesday intending to make improvements and alleviate issues at the Shelby County Clerk’s office.  The resolution includes hiring needed personnel, conducting a job study to determine the requisite staff needed for efficient operation, bringing facilities up to code, and automating the clerk’s office […]

MEMPHIS, Tenn. — Shelby County Clerk Wanda Halbert is on vacation in Jamaica while her county offices are closed to the public to catch up on a backlog of work. “I’m not in Memphis,” Halbert said to WREG reporter Stacy Jacobson by phone Monday. “I’m on vacation.” She would not comment on reports she was […]

MEMPHIS, Tenn.– The Shelby County Clerk’s Office is making an attempt to eliminate long customer wait lines with a new sign-in system. Starting on Tuesday, July 26, only 15 to 20 customers will wait in line and others will sign in to receive a call when it is their turn to be served, Shelby County […]

MEMPHIS, Tenn. — The Shelby County Clerk’s office has officially closed its doors to the public for the week as the agency tries to get caught up with a backlog of license plates and tags. These days at Shelby County Clerk’s Office, it’s a race against the clock as clerk Wanda Halbert and her team […]