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MEMPHIS, Tenn. — People were lined up around the corner on Wednesday in front of the County Clerk’s Office at Poplar Plaza waiting for tags and other services. Residents braved the heat outside the office as COVID protocols are still in effect. With limited or no seating available, the clerk’s office is limited to standing […]

MEMPHIS, Tenn. — An employee with the Shelby County Clerk’s Office has been indicted on a misconduct charge. Erica Askew, 38, has been charged with one count of official misconduct. Witnesses said law enforcement showed up Thursday afternoon at the Shelby County Clerk’s office location on Mullins Station to arrest Askew. According to the Shelby […]

MEMPHIS, Tenn. (WREG)– As many drivers complain about waiting in long lines to get new Tennessee license plates, the state is giving you a small break on registration fees. Tennessee is waiving the state vehicle registration fees for a year starting this month. “It is a welcome discount for the customers. Even though it’s a […]

MEMPHIS, Tenn. — The Shelby County Clerk’s office fire an employee for misconduct, but she managed to get her job back. Erica Askew was indicted for official misconduct. She was arrested in July while working at Mullins Station location. Law enforcement released very little at the time, but WREG Investigators uncovered Askew’s employee file. It […]

MEMPHIS, Tenn.– The Shelby County Clerk says her office is all caught up with a backlog of license plates after she claims mailing services have slowed down progress. Across the county, long lines have become synonymous across the county with the clerk’s office after the state rolled out new plates for the time since 2006. People have been […]

MEMPHIS, Tenn. — Shelby County Clerk Wanda Halbert has been in the headlines lately for her office’s handling of the new license plate rollout. Halbert is up for re-election this August, and is facing two contenders for the job: Independent candidate Harold C. Smith and Republican Jeff Jacobs. WREG is taking a closer look at this […]

MEMPHIS, Tenn.– Shelby County Clerk Wanda Halbert spoke to commissioners Wednesday about some of the struggles her office has faced. The clerk gave an update to an audit regarding records. The presentation comes as the clerk addressed the public last week over long wait times and other issues. Halbert said she’s notified other county officials […]

MEMPHIS, Tenn. — The Shelby County Clerk’s Office will get more than half a million dollars for postage to help deal with a weeks-long backup mailing out new vehicle license plates. County commissioners approved $540,000 for the clerk’s office near the end of a lengthy Monday night meeting. County Clerk Wanda Halbert’s office had been […]

MEMPHIS, Tenn. – – Shelby County Clerk Wanda Halbert addressed serious problems Friday including the hours upon hours many people have to spend in customer service lines.  “We had to shut our downtown doors early today because we still had over 100 customers waiting in line after 3 p.m.,” she said. “I owe the customers […]

MEMPHIS, Tenn. — Memphis auto dealers are asking the state to step in to help with a backlog of license tag applications in Shelby County, saying the problem has become a “crisis.” WREG spoke to one county commissioner says it may be time for the state to take over. The Greater Memphis Automobile Dealers Association […]

MEMPHIS, Tenn. — After months of complaints about delays at the Shelby County Clerk’s office, a discussion was held in front of the board of Commissioners about what’s causing these ongoing problems. The County Clerk, Wanda Halbert, said her office has been dealing with several issues ranging from facilities to technology and that things have only gotten worse during the […]